Privacy Policy

We are committed to keep your information safe and private.

 

We will:

- collect it respecting the best practice rules.

- never sell it or share it to an external party.

- always give you full ownership over it.

What information do we collect?
 

1. Automatic technical data

When accessing our website, your internet browser (ex: Safari, Google Chrome, etc) will automatically transmit us data for technical reasons. Out of it we will only store the following:

- the date and time you accessed.

- your browser type and version.

- the operating system you are using.

- the url of the previously visited website.

Please not that this data is saved for technical purposes only and will not be associated to a specific person at any point of time.

 

2. Data entered by the Users​

a. Contact form

The personal information that you provide us via the contact form will be used to respond to your request or contact you and the related technical administration.

 
b. Newsletter

In case you subscribed to our newsletter with an e-mail address we will use exclusively to send you the anticipated contents. It will remain in a safe database and will not be sold nor shared to third external parties.

 

When do we transfer your data?

In principle, a transfer of your personal data without your explicit prior consent only takes place in the following cases:

a. Investigation from regulatory authorities

We will forward personal data to law enforcement agencies in case of an investigation over an unlawful use of our platform or in case it is considered necessary for the prosecution of wrongdoers. This however happens only if specific evidence is indicating an unlawful or abusive behavior.

A transfer can also take place if this serves the enforcement of terms and conditions or other agreements. We are also legally obliged to provide certain information upon request to public bodies. These are prosecution authorities, authorities pursuing infringements and the fiscal authorities.

b. Third party service providers

Occasionally we have to rely on contractually affiliated external companies and external service providers for the provision of services. For example, third party payment service providers (PayPal, credit card, etc.). In such cases, information is transferred to these companies or individuals to enable further processing by these companies. These external service providers are carefully selected by us and checked regularly to ensure that your privacy is respected. The service providers may only use the data for the purposes specified by us. The service providers are also contractually obliged by us to treat your information in accordance with this privacy policy and German data protection laws.

c. Company legal form changes

As part of the further development of our business, it may happen that the structure of our company  changes its legal form. We might have to create subsidiaries, create, acquire or sell business units. In such transactions, customer data is passed along with the transmitted part of the company. For each transfer of personal data to third parties in the above circumstances, we will ensure that this is done in accordance with this privacy policy and the relevant data protection laws.

d. Social Media Plug-ins

Privacy Statement for Social Plugins On this website, we use plugins of the following companies inter alia: facebook.com, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA and Twitter.com, the Twitter Inc., 795 Folsom St., Suite 600, San Francisco CA 94107, USA. One can recognize the plugins by the respective network logo, for example by the icon of a clenched fist with a raised, upwardly facing thumb or the addition of "recommendation“, "Like“, "comment“ or "I like this“. Simply calling up our website does not create a direct connection and does not forward data to the servers of the social networks through the Internet browser you use. The „Like“ button only becomes active when you move over it with the cursor and click it. This applies also when you leave your recommendation with a second click. If you have activated the "Like" button, several data points are transmitted to the social network servers. These may include:

- date and time of the visit of the website.

- url of the site on which the visitor is.

- url of the site that the visitor had visited previously.

- used browser and used operating system.

- IP-address

If you are logged in on Facebook, Twitter or Google+ during the visit to our site, it is not excluded that the provider assigns the website visit to your network account. If you use the plug-in functions (for example, clicking the "Like“ button, leaving a comment), this information is also transmitted from your browser directly to the respective social network and possibly stored there. Purpose and scope of data collection and further processing and use of data by the networks may be taken from be the privacy policies of Facebook (http://www.facebook.com/policy.php) and Twitter (http://twitter.com/privacy).

 

What do we do with your data?

3. Visitor Analytic Tools​

a. Google analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). This service uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. IP anonymization is activated on this website. Thus, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

b. Google Adsense

This website uses Google Adsense, a web advertising service of Google Inc., USA („Google“). Google Adsense uses „Cookies“ (text files) that are stored on your computer, to help analyse how users use the website. Google Adsense also uses so-called „Web beacons“ (small invisible images) to collect information. The use of Web beacons enables simple actions such as the visitor traffic on the website to be recorded and collected. The information generated by the cookie and / or Web Beacon about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the site in view of the ads, compiling reports on website activity for website operators and providing other services related to website and internet use. Google may also transfer this information to third parties, if required by law or where such third parties process the information on behalf of Google. Google will not associate your IP address with other data held by Google. You can avoid storing cookies on your hard drive and the display of Web Beacons by choosing „do not accept cookies“ in your browser settings (in MS Internet Explorer under „Tools> Internet Options> Privacy> Settings“, in Firefox under „Tools> Options> Privacy> cookies“); however, we point out that you may not be able to use all features of this website in this case.

You can object to the use of your pseudonymous data by installing a browser add-on at any time. This can be downloaded here: https://www.google.com/settings/u/0/ads/plugin?hl=de

c. Google Remarketing

This website uses the remarketing or "similar audiences“ feature of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google“). You can be addressed individually with advertising by custom and interest-based ads will appear when you called other sites in the "Google Display Network“. "Google Remarketing“ or the „similar audiences“ use so-called "Cookies“, for it. These are text files that are stored on your computer that help analyse how you use the website. Via these text files your visits and anonymised data on the use of the site are recorded. Personal data is not recorded. If you visit another web page in the so-called „Google Display Network“, advertisements may be displayed that take into account with high probability previously visited product and information sections on our website.

You can prevent the "Google Remarketing“ or „similar audiences“ function by preventing the use of cookies by selecting the appropriate settings on your browser. We point out, however, that you may not use not all features of this website to their full extent in this case. You can also prevent the data generated by the cookie about your use of the website to Google and the processing of these data by Google, by downloading and installing an available browser plugin at the following link: https: // www .google.com / settings / ads / plugin? hl = en. You can also disable the use of cookies by third parties by the deactivation page of Network Advertising Initiative call (Network Advertising Initiative) under http://www.networkadvertising.org/choices/ and implement the further information referred to therein to opt-out. The privacy policy of Google remarketing with further information see: http://www.google.com/privacy/ads/ .

d. Google Adwords

Our website employs the Google ad tool "Google-Adwords“. As part of this, our website employs the analysis service "Conversion-Tracking“ from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google“. If you access our site by way of a Google ad, a cookie is placed on your computer. Cookies are small text files that your internet browser downloads and stores to your computer. These so-called "conversion cookies“ cease to be active after 30 days and are not used to identify you personally. If you visit certain pages of our website while the cookie is still active, we and Google know that you, as user, have clicked on ads placed on Google and were redirected to our site. Google uses the information obtained through „conversion cookies“ to compile statistics for our website. These statistics tell us the total number of users who have clicked on our ad as well as which pages of our site were then accessed by each user. However, neither we nor other advertisers who use "Google-Adwords“ receive any kind of information that can be used to personally identify users. You can prevent the installation of "conversion cookies“ by making the appropriate change to your browser settings, for example by setting your browser so that the automatic placement of cookies is deactivated or by blocking cookies from the domain "googleadservices.com“. You can obtain the relevant data privacy policy from Google at the following link: https://services.google.com/sitestats/de.html

You can object to the use of Google AdWords Conversion-Tracking by installing a browser add-on at any time. This can be downloaded here:

https://www.google.com/settings/u/0/ads/plugin?hl=de.

 

When do we delete your data?​

As soon as your information is no longer necessary for the above mentioned services, your data will be deleted. If you delete your user account, your profile will be deleted completely and permanently. If data needs to be retained for legal reasons, it will be blocked. This data will no longer be accessible for further use.

How to control your data?​

At any time, you have the right to request the stored information about yourself. Likewise, you have the right to correct inaccurate data, blocking and deletion. To do so, please contact “support@vivere.io” or by mail at the address above.

 

You can always revoke your consent​

If we ask you to authorise the processing of data within the scope of our online service, you have the right to revoke your consent with future effect at any time. In this case, your personal data will be deleted immediately.

contact us at: neatly_support@vivere.io

This current version has been updated:

March 15 2020

Produced and distributed by VIVERE GmbH

 

Dratelnstraße 20, 21109 Hamburg, Germany

VAT: DE290966200
Register number: HRB 159428

Amtsgericht Hamburg

Managing directors: Sebastian Johnston, Christopher Glatzel

Copyright 2020 - Vivere GmbH